General terms and conditions

1. General information

These terms regulate the contracting of services offered by Sam Kamiel de Jager, trading under the commercial name Quick NIE Number, with registered office at Carrer Costa i Borràs 10, 46017 Valencia, NIF Z2280206Z, phone number 635 025 843 and email info@quicknienumber.com.

These terms will be permanently available on the website and may be updated at any time without prior notice. Changes will not affect already formalised contracts.

Acceptance and validity of the contract

Acceptance of this document implies that the USER expressly declares that they have read, understood and comprehended all the terms stated herein; that they have sufficient legal capacity to contract; and that they accept all the obligations set out in this document. These terms shall remain valid indefinitely and will apply to all contracts made through the PROVIDER’s website. The PROVIDER reserves the right to unilaterally modify the terms, without affecting those already accepted and in effect at the time of contracting.

2. Scope of application

Quick NIE Number offers digital services related to administrative procedures in Spain (NIE, residency registration, residency permit, registration as self-employed). Access and contracting of these services are restricted to individuals of legal age with the legal capacity to contract. No user account is required. Contracting is carried out directly via form and online payment.

3. Contracting process

Once payment is received, the PROVIDER will contact the USER to begin delivering the contracted service.

• Selection of the desired service on the website.
• Completion of the form with personal data.
• Review of the order summary.
• Acceptance of these general conditions and the privacy policy.
• Choice of payment method (credit card, PayPal or Klarna).
• Order confirmation via automatic email.

4. Price and payment methods

Prices shown on the website include VAT and are expressed in euros (€). The USER may pay via credit or debit card (Visa, Mastercard, etc.), PayPal or Klarna (instalment payment if enabled). All payments are processed through a secure SSL-encrypted gateway. The PROVIDER does not store the USER’s financial information.

5. Service delivery

The contracted services do not involve the delivery of physical goods, but rather the performance of administrative procedures by the PROVIDER. Service activation begins once payment is confirmed and contact with the client is established. The client must provide the necessary documentation. Estimated processing times are stated with each service and may vary due to administrative factors.

6. Right of withdrawal

In accordance with Article 103(a) of Royal Legislative Decree 1/2007, the right of withdrawal shall not apply once service execution has begun, with the consumer’s prior consent and express waiver of the right. However, the USER may withdraw from the contract within 14 calendar days from its formalisation, provided that service execution has not started. To exercise this right, the USER must send an email to info@quicknienumber.com expressing their intention to withdraw.

7. USER obligations

Failure to comply may result in cancellation of the service without the right to a refund.

• Provide truthful, accurate and updated information.
• Cooperate in a timely manner by submitting the required documentation.
• Not use the website or services for illegal purposes.

8. Claims and customer service

For any issues, complaints or claims, the USER may contact the PROVIDER by phone (635 025 843), email (info@quicknienumber.com) or post (Carrer Costa i Borràs 10, 46017 Valencia). The PROVIDER commits to responding within a maximum of 7 business days.

9. Legal guarantee

The PROVIDER guarantees the correct performance of the service as agreed. In case of provider-related non-compliance, the paid amount will be refunded or the service will be repeated at no additional cost.

10. Limitation of liability

The PROVIDER will not be responsible for errors or omissions in the information provided by the USER, delays caused by public authorities, or force majeure (strikes, pandemics, IT failures, etc.).

11. Security measures

The website uses security measures such as SSL encryption, secure pages, firewalls and access control procedures. The USER agrees that the PROVIDER may collect and use necessary data for authentication. The PROVIDER will prevent any illegal transactions that could damage reputation or violate regulations.

12. Data protection

The processing of personal data is governed by the GDPR and Spanish data protection laws, as detailed in the privacy policy.

13. Applicable law and jurisdiction

These terms are governed by Spanish law. In the event of a dispute, the parties submit to the courts according to consumer protection regulations.